Drobo dashboard mount stalls how to#

Since the issue only seems to be with the Drobo, I'm not hopeful of finding anything obvious here. Third, check power settings with and without ATI 2021 to see if there is any change in USB suspend.Ĭontrol Panel->Power Settings->Change plan settings->Change advanced power settings->USB settings Second, are you able to look at Device Manager, both with and without ATI 2021 installed? Perhaps there is a clue there in the USB drivers. Windows 10 Pro for Workstations, 21H1, 19043.1083įirst, I'd say this is a candidate for starting a Support ticket with Acronis and providing a system report. I have used this Drobo for years with earlier versions of TI and have had no issues. I can insert a USB3 memory stick into the computers USB3 port without any issues, so there is something with the Drobo 5C that offends TI 2021.

Drobo dashboard mount stalls how to#

So, TI 2021 is the issue here and i wonder if anyone know how to solve it? Now i uninstalled TI 2021 from my desktop computer and plugged in my Drobo 5C again and it mounted directly. The Drobo mounted without issues directly.

I started a laptop that don´t have TI installed at all. Though i did turn of all protection and restared the computer the Drobo 5C still refused to mount.

If i unplugged the cable, TI 2021 launched. Since i installed TI 2021 a couple a days ago i thought that the protection had kicked in and realized that i could not even launch TI 2021 when the USB cable was attached to the computer. Today when i started it it did not mount, Explorer, Windows Disk Management, Directory Opus or Drobo Dashboard could not 'see' the Drobo. I just turn it on when i sync files from my computer to the Drobo, so it is not on every day. I have a Drobo 5C that connects to my desktop computer via USB3.